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Re: Policysync

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Has this ever been addressed? Now that I know it's LANDesk writing these files I won't hesitate to delete them, but is there any plan to implement an automatic clean of these files in the agent?


Re: 软件分发问题

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1. 可以在Landesk配置服务中,尝试重启本地调度服务。

2. 失败代码等信息?

3. 使用Ivanti端点管理软件下发软件时,必须安装代理。

4. 打包软件是第三方厂商Admin Studio提供。

Re: Issues with InstallEase

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Hi Patrick,

 

Thanks for posting to the Ivanti Community!

 

Sorry that it seems no one has the answer to be able to assist you on this yet.  Did you manage to get any further information on this? Please share anything you deem useful and the community may be able to offer some help.

 

If not then please do consider the other ways to engage with us to get assistance:

https://community.ivanti.com/community/contact-support

Replicator Stops reporting

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We have random issues where the replicator stops reporting after so long.  Than it works other times.

 

We have tried to reinstall agent on client no correct.  

 

 

2018 10:11:33 Last status: Retrying in 1 seconds...

Thu, 01 Feb 2018 10:11:54 Action SOAPAction: "http://tempuri.org/ResolveDeviceID" failed, socket error: 0, SOAPCLIENT_ERROR: 5.  Status code: 503, fault string:

Thu, 01 Feb 2018 10:11:54 Disabling vulscan's & lddwnld.dll's use of proxyhost

Thu, 01 Feb 2018 10:11:54 ERROR: function DisableProxyHost is no longer supported

Thu, 01 Feb 2018 10:11:54   Retrying in 12 seconds...

Thu, 01 Feb 2018 10:11:57 Last status: Retrying in 9 seconds...

Thu, 01 Feb 2018 10:11:58 Last status: Retrying in 8 seconds...

Thu, 01 Feb 2018 10:11:59 Last status: Retrying in 7 seconds...

Thu, 01 Feb 2018 10:12:00 Last status: Retrying in 6 seconds...

Thu, 01 Feb 2018 10:12:01 Last status: Retrying in 5 seconds...

Thu, 01 Feb 2018 10:12:02 Last status: Retrying in 4 seconds...

Thu, 01 Feb 2018 10:12:03 Last status: Retrying in 3 seconds...

Thu, 01 Feb 2018 10:12:04 Last status: Retrying in 2 seconds...

Thu, 01 Feb 2018 10:12:05 Last status: Retrying in 1 seconds...

Thu, 01 Feb 2018 10:14:03 Action SOAPAction: "http://tempuri.org/ResolveDeviceID" failed, socket error: 10054, SOAPCLIENT_ERROR: 5.  Status code: -1, fault string:

Thu, 01 Feb 2018 10:14:03 Disabling vulscan's & lddwnld.dll's use of proxyhost

Thu, 01 Feb 2018 10:14:03 ERROR: function DisableProxyHost is no longer supported

Thu, 01 Feb 2018 10:14:03 Handling case of core server not found.

Thu, 01 Feb 2018 10:14:03 Last status: Failed: Core returned error

Thu, 01 Feb 2018 10:14:03 GetComputerIdn {B717B54C-E7DF-2B41-AAF9-5DA53C6454DA} = -1

Thu, 01 Feb 2018 10:14:03 Error:  Unable to resolve computer idn

Re: Replicator Stops reporting

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So - first of all, what version are you on?

 

Second - the fact that resolving device ID fails, seems to indicate that it's unable to talk to the IIS service(s) on the Core.

 

Check the IIS logs on the Core, to see whether you see any kind of "poke" from that IP there (remember - IIS logs are always logged in GMT - so be wary of your time zone!).

 

If it gets better if you run an "iisreset" (requires admin privileges) on the Core, this is down to an IIS load / configuration issue, which would need to be looked at seperately.

Portal Manager applications wont install on client workstations

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Hey awesome folks ive been reading alot on the website and found resolutions to problems i have been having...but now i need to ask my first question

 

For some reason application i made available in portal manger wont install when a user clicks on it. i had it working at first but it asked for admin rights to complete the download and installation.

currently running 9.6 and are on the verge of upgrading very soon. i along with my team want to put portal manager to its full use for the users, but i am stuck and dont know what else to do help please.

Eliminate communication with Core

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So we are looking to eliminate traffic going and coming from our Landesk core server as much as possible. We currently have 6 remote sites and each site has their own preferred server. Can someone help me understand how we can eliminate traffic going/coming from our Core server to our end users.

 

Any help would greatly be appreciated.

Re: Eliminate communication with Core

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What version are you on? Also - a tad vague. Bit more background and info on why / what type of traffic you're talking about. Are you worried your network is stressed? Is this about bandwidth? What modules are you using?

 

If you're on 9.6 or newer, by and large there *ISN'T* a whole lot of comms from the Core by and large.

 

Most of the traffic from the Core these days (in a semi normal set up) would be on push tasks... which amounts to a tiny package of "Hey - go check for policies". Most of the traffic is FROM clients TO the Core - either to pull down something - policy list, vulnerability content, etc) or to upload something (inventory scans, vulnerability scan results, status updates, etc).

 

Data FROM the Core being initiated BY the Core is tiny by and large.

 

So ... yeah - more info / context would be required. Because, "as it stands", there shouldn't be a lot, if you're on even a remotely live supported version (9.6 and onward).

 

About the biggest thing that can come to mind is going to be around discovery of devices for PUSH tasks ... but even that amounts to little more than a PING <-> PONG type response.


Display custom message once during software bundle

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It is possible to display a custom message once during the initial install on a  bundle distribution, reboot then start the second software install with no message coming up?    

 

The problem I'm having is the custom message comes up a 2nd time upon the reboot to install the second software installation of the bundle, but truncated with not showing the full message with the snooze, delay buttons unless you drag the cornor of the message to make it full screen                  I have look at every setting, but there does not seem to be an option to only display the custom message on the first part software install of the bundle if there is a reboot between software installs.

Re: Display custom message once during software bundle

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How about running a simple extra package (as part of the bundle) to launch / display that message window?

 

That way you essentially have the following conceptually:

  • Package 1
  • Some display to the user via powershell or whatnot (allows you to use "if... then..." type logic if needed, to check for logged on users, for instance).
  • Reboot.
  • Package 2 and so on.

... so using a bundle and/or a provisioning package may make life a lot easier & controllable here? .

 

Short answer is - you *CAN* control a shedload of stuff ... it may just involve a tiny bit of re-thinkig (and using bundles and/or Provisioning / combination thereof).

Re: Display custom message once during software bundle

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Thanks for the reply which yes I can have PowerShell or a VBscript to display a message. The problem is I need the custom message so the user can be informed of the software install and that they have the choice to delay the install.

Schedule deployment upon shutdown

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Hi

 

Is it possible to schedule the deployment of an application to begin when the user shuts down Windows (i.e. the user clicks Shutdown and then the install begins)?

 

Thanks.

Re: Portal Manager applications wont install on client workstations

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Hi Aegon, Thanks for using the community. To assist us in better understanding the "why", please append the associated sdclient_taskXXX.log (XXX = Task ID) file from the affected client.  This file will be contained in the %ldms_local_dir% location. By default, the package you create is launched as the local system account "NT Authority\System". If you have a GPO preventing the launch as this user you can modify the package to be executed under a different account. UAC may be another area of interest.

Removing the Kaseya agent with Ivanti.

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Hello,

     Has anyone removed the Kaseya agent from PC's with Ivanti? If so do you have any scripts??

 

Thanks

Jim Petruzella

Scheduled Task Status and Maintenance Window Setting.

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2017.3

CSA

When scheduling a task AND there is a maintenance window (ex SUNDAY) the task will show as Successful (the next time policy sync runs) the thing is that the task has not run yet. Can this be changed to show the real status of the task: Scheduled to run on Maintenance Window?

Also, is there a way to remove the "LANDESK active notification" message when the task runs?

 

 

-Best


Re: Display custom message once during software bundle

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<apologies for the delayed response - was on PTO >

 

Hmm - so based on the symptoms you descrobe (especially the truncated window), I'd argue you should be able to push this through support as a defect / bug.

 

It sounds like this should be reproducable enough & a "unintentionally cropped" window is never a good thing. So ... I'd suggest getting it fixed in the longer run through there at least.

 

Other than that ... nothing immediately comes to mind, as you're essentially trying to get 2 bundles installed with 2 separate delivery methods, which isn't something that's easily done without glancing towards various levels of hackery (and I'm not sure that'd help/work) - which usually isn't sustainable if it ends up being more than a "one-off".

 

Sorry - couldn't think of much more to do here .

Software distributions fail for upgraded 2017 clients

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Hi,

 

As part of our migration to LANDesk 2017 (10.1.30.401), we have upgraded over 1000 agents from 2016 and/or 9.6.

Unfortunately, all upgraded clients have lost the ability to install any software distributions.

 

Clients that are still running 9.6 or 2016 do not show these problems. Also, 2017 agents that were installed from scratch (no upgrade) are working fine.

The only workaround I have found is manually uninstalling the agent and reinstalling it - which is realy not an option considering the number of clients.

 

The behavior is identical for all upgraded 2017 clients:

  • Scheduled tasks remain 'Active' indefinitely (Result = "Client has started processing task" / Return code = "1354").
  • The sdclient_task####.log shows multiple failed HTTP requests, then shows "ERROR: Failed to submit to decrypt string"

 

Example parts from 2 sdclient_task####.log files (one VBS script and one EXE file):

...

Mon, 19 Feb 2018 18:31:20 ExpandEnvironmentVariables Result:

Mon, 19 Feb 2018 18:31:20 MakeHTTPRequest: POST: http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx

Mon, 19 Feb 2018 18:31:22 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:25 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:27 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:29 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:31 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:34 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:36 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:38 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:41 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:43 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 18:31:44 ERROR: Failed to submit to decrypt string

Mon, 19 Feb 2018 18:31:44 An error occured launching sdistscript (-1918107541)

Mon, 19 Feb 2018 18:31:44 Windows Script Output:

Mon, 19 Feb 2018 18:31:44

Mon, 19 Feb 2018 18:31:44 RunPackageInstall: stop on returncode=8dac4002 of package=<PackageName>

Mon, 19 Feb 2018 18:31:44 processing of package is complete, result -1918091262 (0x8dac4002 - code 16386)

...

 

 

...

Mon, 19 Feb 2018 21:39:15 Processing generic executable

Mon, 19 Feb 2018 21:39:15 MakeHTTPRequest: POST: http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx

Mon, 19 Feb 2018 21:39:18 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:21 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:23 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:25 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:28 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:30 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:33 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:35 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:37 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:40 MakeHTTPRequest: Failed http://<CoreServerName>:443/landesk/managementsuite/core/ServerAuthentication/serverauthentication.asmx on server (10054), server status: -1.

Mon, 19 Feb 2018 21:39:41 ERROR: Failed to submit to decrypt string

Mon, 19 Feb 2018 21:39:41 Failed to launched application - err=-1918107541

Mon, 19 Feb 2018 21:39:41 Launched application '<PathToExecutable>' ('') result -1918107541

Mon, 19 Feb 2018 21:39:41 Installation result 8DB5006B

Mon, 19 Feb 2018 21:39:41 RunPackageInstall: stop on returncode=8db5006b of package=test CMD

Mon, 19 Feb 2018 21:39:41 processing of package is complete, result -1917517717 (0x8db5006b - code 107)

...

 

Although the log file above shows failed HTTP requests, at the same time the IIS log file on the Core Server shows successful downloads:

 

2018-02-19 18:16:29 10.14.0.20 POST /LANDesk/managementsuite/core/serverauthentication/serverauthentication.asmx - 443 - <client IP address> - - 200 0 0 455

 

 

Thank you!

Copy file from HTTP Distribution Share

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This may sound simple but it has me stumped at the moment...

 

I am looking to copy a file from an HTTP distribution share , down to a machine that has LANDesk agent installed, but is not on our domain.

 

The http share can be reached from the non domain device, so it is not an access rights issue.

 

From looking at the documentation I have tried the following , without success.

 

%LDMS_CLIENT_DIR%\sdclient.exe /f /p="http://LDMS_CORE/distribution/FILES/FILE.TXT" /dest="c:\landesk\FILE.TXT" /lan=90 /wan=60

 

Is this format incorrect or am I doing something wrong ?

 

Any help would be gratefully received.

 

Thanks

Re: Issues with InstallEase

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Hi Micheal.  Sorry for the late reply.  No, I have not gotten anyone information or been able to work on this much.  I did ask about this when I was on another Ivanti support call, but even the support person did not know about this.

-Pat

maintenance window

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Hello,

 

I have few end user machines for which not to target any deployments in business hours, So i need to create maintenance window for these machines to avoid deployments in business hours.

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