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Re: How to deploy adobe reader

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Script can be the answer yes. It can be the best way.

 

Thanks for your help and taking time to explain me.


Re: How to deploy adobe reader

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Generally speaking, I tend to use scripts for most of my software packages. It just makes it easier to add a little logic to make sure everything works as intended.

 

Java in particular is another painful software package to manage. I ended up creating a basic cmd file that copies a java install.cfg file to c:\windows\temp on client then the cmd calls the installer exe from a UNC path and references the .cfg file in c:\windows\temp. I rename each new release of the java installer to the same name in the cmd so I don't even have to reset the package hash when updating the exe because the cmd is untouched.

Re: How to deploy adobe reader

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If you use a quick batch then you can use this:

@ECHO ON

set CWD=%~d0%~p0

cls

C:

CD %CWD%

 

CWD would be Current Working Directory

Re: Issues installing Citrix Receiver 4.10

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Have you changed the Architecture mode from default (NA) to "system architecture" or 64-bit etc?

 

Sometimes you'll get weird behavior on packages because they'll look for HKLM\Software\ instead of HKLM\Software\Wow6432node on a 64bit PC or have other similar problems (c:\program files vs c:\program files (x86) dirs).

 

I typically use scripts to install packages and I usually start testing by leaving the architecture alone and test. If I get an odd error like yours, the first thing I do is set the architecture to "system" and try again and it usually works.

 

Good luck

Intel Graphic Driver Updates

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I have downloaded the executable from both Intel and Dell and attempted to update the drivers are different machines.  Several have said successful but it is not being updated.  Has anyone found a way to successfully update the driver?

Re: Intel Graphic Driver Updates

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Have a look what the logs say (/enable more verbosity in them, if they have the option)?

 

Run one through a GUI-based installl in the user-based context you're installing in (as a primary "does it even WORK normally?" sanity check) and work back from there.

 

Compare the "successful log" versus a "lying log", and see what's different ... installers are as good/bad as they are created, there's a reason why I've been valuing competent re-packagaing people more & more in recent years .

 

Hope that helps / puts you on the right trail.

 

Effectively you treat this - conceptually - as little different to troubleshooting regular software distribution / installer issuse.

Re: Intel Graphic Driver Updates

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Hello,

 

for HP 840 G1 in Win 7, I hav update all portable by download the drivers on HP site; unzip this, and compil by innosetup a setup.exe

 

and deploy this new setup.exe by Ivanty.

 

The file to create the innosetup file :

 

; Script generated by the Inno Setup Script Wizard.

; SEE THE DOCUMENTATION FOR DETAILS ON CREATING INNO SETUP SCRIPT FILES!

 

 

[Setup]

; NOTE: The value of AppId uniquely identifies this application.

; Do not use the same AppId value in installers for other applications.

; (To generate a new GUID, click Tools | Generate GUID inside the IDE.)

AppId={{0AED886D-2DD3-4E80-A760-F3A40BF8AC43}

AppName=Pilote_Video_HP_G800_7

AppVerName=Pilote_Video_HP_G800_7

AppPublisher=OF

DefaultDirName={pf}\Pilote_Video_HP_G800_7

DisableDirPage=true

DefaultGroupName=V3

OutputBaseFilename=Pilote_Video_HP_G800_7

Compression=lzma

SolidCompression=true

RestartIfNeededByRun=false

DisableProgramGroupPage=true

UsePreviousGroup=false

UsePreviousAppDir=false

SetupIconFile=

CreateAppDir=false

Uninstallable=false

 

 

[Languages]

Name: french; MessagesFile: compiler:Languages\French.isl

 

 

 

 

[Files]

; NOTE: Don't use "Flags: ignoreversion" on any shared system files

Source: \\ballina\Logitheque\Packages\SIE_160224_JBT_Drivers_Graphics_HP800G1 Win7\Source\*; DestDir: C:\Program Files (x86)\LANDesk\LDClient\sdmcache\SIE_160224_JBT_Drivers_Graphics_HP800G1 Win7; Flags: ignoreversion recursesubdirs createallsubdirs overwritereadonly

 

 

 

 

[Run]

Filename: C:\Program Files (x86)\LANDesk\LDClient\sdmcache\SIE_160224_JBT_Drivers_Graphics_HP800G1 Win7\setup.exe; Parameters: -s; Tasks: ; StatusMsg: Installation des pilotes ...

Re: Will Software Distribution Download continue after the device is restart?

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Also to further clarify - you don't need to "do anything special" to enable this.

 

We can't think of a scenario where this WOULDN'T be desirable, so this byte-level checkpoint restart is always enabled (without you needing to do anything). It's something we've had for ... errr .. I want to say some 15-odd years now, and it's made life a lot easier for people (we still have to contend with situations where folks have 56 KB connections and still need to download massive files over those poor links).

 

The only things you want/need to configure is what "sources" are permissable for a download (which you do in the agent setting). I.e.:

  • Am I allowed to use peer download?
  • Am I allowed to use preferred servers?
  • Am I allowed to reach back to & use the source of the package?

 

Does that answer everything you wanted / needed here, or is there more?


Re: Issues installing Citrix Receiver 4.10

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Yep - 64-bit vs 32-bit options are a very valid starting point.

 

Push come to shove (if you want to go "debug crazy") you can use PROCMON (the SYSINTERNALS tool) to Monitor the execution via our installer and cross-check it against what happens when you "run it by hand".

 

That's certainly one way to notice that it's poking 32-bit registry keys (for instance) when it should be looking for 64-bit ones. But yeah - the easier option is to make use of the architecture options & go from there .

In place upgrade from Win 7 to Win 10

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This is my first time posting but I have been trying to get a package built to use an unpacked iso to do an upgrade.  I was following the instructions from this posting (Windows 7 to Windows 10 1703 Inplace Upgrade ) but my packages hang on installing or when I tweak the command prompts I also see a Client has started processing task and nothing ever happens.

 

Under Install/Uninstall options I have /auto upgrade /quiet .  Has anyone else had success in doing in place upgrades?

 

Thanks,

Doug

Re: Software Distribution no longer silent during provisioning.

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Hello!

 

Thanks for posting to the Ivanti Community.

Sorry that it seems no one has the answer to be able to assist you on this yet.  Did you manage to get any further information on this? Please share anything you deem useful and the community may be able to offer some help.

If not then please do consider the other ways to engage with us to get assistance:

https://community.ivanti.com/community/contact-support

 

 

Kayla Culpepper
Customer Service Coordinator
Ivanti

Re: Launch failed GetLoggedOnUserProcessToken

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We were able to solve this by setting the package to install with the local admin account and not as the user.

find all software installed on a single computer

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Hey guys,

 

I'm trying to find a way to display a report of all software installed for a single computer.

 

I know I can go into the machine's inventory and look at the software installed, but there's no way to export that data only an Import function.  Or is there a hidden export feature?

 

thanks,

So

Re: find all software installed on a single computer

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There's a bunch of ways to do this.

 

You can run a query "Device Name == Device You Care About" and add the additional fields you want as a column set ... anything that's displayed in the console as part of a query or "all devices" can be exported to CSV. That's the easiest method.

 

There's a few canned reports that may cover what you need. Have a look at those.

 

You can also query the database (if you have SQL skills / have someone with them available to you).

 

See if option #1 does the trick for you (just right-click in the console view & export as CSV, to see whether that'd work for you).

Re: find all software installed on a single computer

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Thanks, that did the trick!!

Instead of Device name I had something else, think it was computer name or something similar to that. 


Re: find all software installed on a single computer

Patch from Portal Manager

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Is it  possible to add  a patch bundle in Portal Manager and install them from Portal Manager ? if yes what is the process ?

Re: Patch from Portal Manager

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In effect - yes. You treat it as a SWD task is one way, for instance.

 

There's various ways of skinning that particular beast.

 

Any chance you could provide a bit more context as to why you want to make patching be optional in this case - and whether it's any common apps that are involved (i.e. "Flash" and "Java" tend to be particularly common "aggravating" items to update due to needing them be dead/not running / have no browsers open & such fun) ?

 

Depending on what you're after / what you need to do, remember that vulscan is quite controllable via a command-line, so it could be as little as just sending down a single batch file with various options, and the following being a good reference point -- About Vulscan switches for Windows clients . Depending on what you're after, this may or may not involve a few work-arounds.

 

If you provide a bit more context, maybe there can be more poignant suggestions be made ?

 

<Do be aware that Vulscan & the SWD-client usualy check for each other's existence, so as to prevent problems ... so one doesn't like usually starting the other. This is why I was asking for more information to see if we can figure out something sensible for you >

Re: Ivanti Portal Manager Links

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Hello,

 

Thanks for posting to the Ivanti Community.

Sorry that it seems no one has the answer to be able to assist you on this yet.  Did you manage to get any further information on this? Please share anything you deem useful and the community may be able to offer some help.

If not then please do consider the other ways to engage with us to get assistance:

https://community.ivanti.com/community/contact-support

 

 

Kayla Culpepper
Customer Service Coordinator
Ivanti

DOWNLOAD_ERROR_GENERAL_FAILURE

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I need help.

Fri, 27 Apr 2018 17:30:50 ******* sdclient starting to process task *******

Fri, 27 Apr 2018 17:30:50 Task id to process: 832

Fri, 27 Apr 2018 17:30:50 Command line: /policyfile="C:\ProgramData\LANDesk\Policies\CP.832.RunNow._hgA2D8+s6MxZc7+x97FYN+krOqI=.xml"

Fri, 27 Apr 2018 17:30:50 The nostatus flag has NOT been set.

Fri, 27 Apr 2018 17:30:50 Core name 'TAG-S-LANDESK01' obtained from active task list

Fri, 27 Apr 2018 17:30:50 Sending task status, cmd line -coreandip=TAG-S-LANDESK01 -taskid=832 -retcode=229392442 -pkgid=163

Fri, 27 Apr 2018 17:30:51 File (\\tag-s-fs01\Distrib\Microsoft\Office\OLP\Visio2013StdRus32bit\setup.exe) is not in cache

Fri, 27 Apr 2018 17:30:51 The nostatus flag has NOT been set.

Fri, 27 Apr 2018 17:30:51 Core name 'TAG-S-LANDESK01' obtained from active task list

Fri, 27 Apr 2018 17:30:51 Sending task status, cmd line -coreandip=TAG-S-LANDESK01 -taskid=832 -retcode=229392444 -pkgid=163

Fri, 27 Apr 2018 17:30:51 About to call DownloadFiles (233 files) with these settings:

Fri, 27 Apr 2018 17:30:51 m_allowedBandwidthWAN: 50

Fri, 27 Apr 2018 17:30:51 m_allowedBandwidthLAN: 75

Fri, 27 Apr 2018 17:30:51 m_discardPeriodSeconds: 604800

Fri, 27 Apr 2018 17:30:51 m_preserveDirectoryStructure: 1

Fri, 27 Apr 2018 17:30:51 m_bUseWanBWForPush: 0

Fri, 27 Apr 2018 17:30:51 m_bSynchronize: 0

Fri, 27 Apr 2018 17:30:51 Allowed download methods(m_downloadControl):

Fri, 27 Apr 2018 17:30:51 PeerOneSource

Fri, 27 Apr 2018 17:30:51 Peer

Fri, 27 Apr 2018 17:30:51 Source

Fri, 27 Apr 2018 17:30:51 m_preferredServerControl: AttemptPreferredServer

Fri, 27 Apr 2018 17:31:05 DoDownloadFromSourceSteps: DOWNLOAD_ERROR_GENERAL_FAILURE

Fri, 27 Apr 2018 17:31:05 Download Error: err=1, path=\\tag-s-fs01\Distrib\Microsoft\Office\OLP\Visio2013StdRus32bit\setup.exe

Fri, 27 Apr 2018 17:31:06 processing of package is complete, result -1918107543 (0x8dac0069 - code 105)

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